Customer Service

node Service The client utility in various giving medications is genuinely different and I am going to be comparison two different businesses which both shake customer utility facilities. However all business have some configuration of customer attend options, which customers are able to use as this gives business a better reputation, become more fat and all round more successful. As this table shows a comparison of two different retail government activitys customer service options that they have in place for their customers. The first retail organisation is prat Lewis, which has outstanding customer service options wears the second organisation is sports direct and this has very minimal customer service options. buttocks Lewis| Sports Direct| Face to Face | Face to Face | Customer Service Training | Customer Service Training | Online | Online | promise Sales | Telephone Sales | piano tuner/TV | Radio/TV | Direct Mail | Direct Mail | lav Lewis John Lewis customer service options are very effectual as they have put the customers necessarily as one of their main priorities. From this they are able to help oneself all of their customers and advise them on the best products to purchase.

The customer service options that John Lewis has include; face to face, customer service training, online, tuner/TV and direct mail. However the business does not have telecommunicate sales. They will also quarter back to their customers deep down 24 hours with customer service help for example; telephone and by website, most organisations do not do this. John Lewis uses face to face to help their customers as the business has utilise people to work in the shop and help with whatsoever customers needs that might accrue. This is one of the best looks of customer service as customers are able to ask an employee now within the store. The employees are able to help customers in this way as customers can ask for information about their products, so they are able to find the best suitable... If you want to get a full essay, order it on our website: Orderessay

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